Privacy policy

PRIVACY POLICY (GDPR)

Last updated: 08.02.2026

This Privacy Policy explains how SC MIXTMARKET ONLINE SRL (“we”, “us”, “our”, “Qualuca”) collects, uses, discloses, and protects your personal data when you visit or make a purchase from https://qualuca.shop (the “Site”).

1. DATA CONTROLLER

SC MIXTMARKET ONLINE SRL
Registered office: Iași, Str. Grigore Ureche Nr. 7, Casa cu Absidă, Iași, Romania
Trade Register: J22/2156/2017
Tax ID (CUI): 37895320

Email: contact@qualuca.shop
Phone: +40 754 595 747

For any questions regarding this Privacy Policy or your personal data, please contact us using the details above.

2. PERSONAL DATA WE COLLECT

Depending on how you interact with our Site, we may collect the following categories of personal data:

a) Data you provide directly

  • First and last name

  • Email address

  • Phone number

  • Billing and shipping address

  • Company details for invoicing (company name, VAT number), if applicable

  • Messages sent via contact forms or email

b) Order and transaction data

  • Products purchased

  • Order value and order history

  • Delivery and order status information

Important: We do not store full payment card details. Payments are processed securely by third-party payment providers.

c) Technical and usage data

  • IP address

  • Browser type and version

  • Device and operating system

  • Pages visited, time spent on the Site, referring URLs

  • Cookie identifiers and similar technologies

3. PURPOSES OF PROCESSING

We process personal data for the following purposes:

  • To process, manage, and deliver orders

  • To communicate with you regarding orders, returns, or inquiries

  • To issue invoices and comply with legal and tax obligations

  • To manage returns, refunds, and customer support

  • To ensure the security and proper functioning of the Site

  • To improve our services and user experience

  • To send marketing communications, where permitted by law and/or based on your consent

  • To perform analytics and performance measurements (where applicable)

4. LEGAL BASES FOR PROCESSING

We process personal data based on the following legal grounds under GDPR:

  • Contract performance (Art. 6(1)(b) GDPR) – processing necessary to fulfill orders and provide services

  • Legal obligation (Art. 6(1)(c) GDPR) – compliance with accounting, tax, and consumer protection laws

  • Consent (Art. 6(1)(a) GDPR) – for newsletters and non-essential cookies (analytics/marketing), where applicable

  • Legitimate interest (Art. 6(1)(f) GDPR) – ensuring website security, preventing fraud, and improving services

You may withdraw your consent at any time.

5. DATA SHARING AND RECIPIENTS

We may share your personal data only with trusted third parties, such as:

  • Shipping and courier companies

  • Payment service providers

  • E-commerce and hosting providers (e.g., Shopify)

  • IT, security, and website maintenance providers

  • Marketing and analytics providers, where legally permitted

  • Public authorities, when required by law

We do not sell your personal data to third parties.

6. INTERNATIONAL DATA TRANSFERS

Some service providers may process data outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards in accordance with GDPR, such as Standard Contractual Clauses or equivalent legal mechanisms.

7. DATA RETENTION

Personal data is retained only for as long as necessary to fulfill the purposes described above:

  • Order and customer-related data: for the duration of the contractual relationship and as required for support

  • Legal and accounting data: for periods required by applicable law

  • Marketing data: until you unsubscribe or withdraw consent

  • Cookie data: according to the cookie retention periods

8. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies to operate the Site and improve your experience.

Types of cookies used:

  • Strictly necessary cookies – essential for Site functionality

  • Analytics cookies – used to analyze Site performance (subject to consent, where required)

  • Marketing cookies – used for advertising and remarketing (subject to consent, where required)

You can manage cookie preferences via our cookie banner and your browser settings at any time.

9. MARKETING COMMUNICATIONS

If you subscribe to our newsletter or otherwise consent to marketing communications, we may send you information about our products and updates.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at contact@qualuca.shop.

10. YOUR RIGHTS UNDER GDPR

You have the right to:

  • Access your personal data

  • Request rectification of inaccurate data

  • Request erasure of your personal data

  • Restrict the processing of your data

  • Object to processing, including direct marketing

  • Request data portability, where applicable

  • Withdraw consent at any time

  • Lodge a complaint with your local data protection authority

To exercise your rights, please contact us at contact@qualuca.shop.

11. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

12. CHILDREN’S DATA

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be published on this page with the revised date.

14. CONTACT DETAILS

SC MIXTMARKET ONLINE SRL
contact@qualuca.shop
+40 754 595 747
https://qualuca.shop